SummaryAs a Sales Supervisor at the Southdale location in Edina, MN, you will support management in all aspects of store operations, including driving sales, providing exceptional customer service, and coaching the team. You will implement company policies and ensure store standards are maintained.
Responsibilities- Consistently achieve or exceed individual and store sales targets.
- Lead the sales floor to deliver excellent customer experiences and build loyal customer relationships.
- Ensure the store is guest-ready and provides a welcoming environment.
- Establish yourself as an expert in styling, seasonal trends, and product knowledge.
- Illustrate the client journey and provide a unique and elevated experience.
- Demonstrate deep knowledge of Marc Jacobs products and brand.
- Initiate regular client contact and follow up on sales and inquiries.
- Foster a culture of collaboration and open communication.
- Maintain a curious and learning attitude by seeking feedback.
- Open and close the store according to procedures.
- Ensure the sales floor and stockroom are organized.
- Adhere to all company policies and procedures.
Requirements- 3+ years of experience in retail, sales, or a related role with a focus on customer service.
- Prior leadership experience is strongly preferred.
- Experience in generating sales and developing client relationships.
- Strong verbal and written communication skills.
- Ability to exceed client expectations with passion and empathy.
- Embrace change and new opportunities while staying true to the brand.
- Promote curiosity, diversity, and collaboration.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand and products.
- Proficiency in operating a POS and Microsoft Office suite.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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