Sales Supervisor - Southdale

Summary

Support store management at the Southdale location by driving sales, delivering exceptional customer experiences, coaching team members, and maintaining store standards and procedures. Assist with day-to-day operations including opening and closing the store and ensuring the sales floor and stockroom are guest ready.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Lead the sales floor to deliver a customer first experience and build client relationships
• Provide styling expertise and product knowledge to build the sale
• Initiate regular client contact and follow up on sales and inquiries
• Coach and develop team members and foster collaboration with colleagues and management
• Maintain store presentation and ensure the store is guest ready
• Open and close the store according to company procedures
• Organize the sales floor and stockroom and adhere to company policies

Requirements

• 3+ years experience in retail, sales, or industry adjacent role focused on customer service
• Prior leadership experience strongly preferred
• Experience generating sales and developing client relationships
• Strong verbal and written communication skills
• Excellent organizational, follow up, and time management skills
• Computer skills including POS operation and Microsoft Office navigation
• Flexibility to work evenings, weekends, and holidays