Summary
Sales Supervisor responsible for supporting store management in daily operations at the St Louis Premium Outlets location, driving sales, delivering elevated customer experiences, coaching the team, and maintaining store standards and procedures.
Responsibilities
- Drive individual and store sales to meet or exceed KPIs
- Lead the sales floor and deliver an excellent customer experience
- Open and close the store following company procedures
- Coach and develop team members and foster collaboration
- Maintain organized sales floor and stockroom
- Initiate and follow up on client contacts and sales inquiries
- Demonstrate product knowledge and brand DNA
- Implement and enforce company policies and corporate initiatives
- Promote continuous learning through feedback
Requirements
- 3+ years experience in retail sales or related customer service role
- Prior leadership experience strongly preferred
- Proven ability to generate sales and build client relationships
- Strong verbal and written communication skills
- Excellent organizational, follow-up, and time management skills
- Ability to operate POS systems and use Microsoft Office
- Flexible to work retail schedule including evenings weekends and holidays
- Passion for the brand and product offering
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