Sales Supervisor

Summary

The Sales Supervisor is an in-store leadership role responsible for supporting the management team to develop a professional store team and drive sales performance. This role focuses on building customer relationships and delivering expert guidance on product fit, construction, and style. Strong communication, problem solving, and a hands-on approach to daily store operations are essential.

Responsibilities

• Support management team to lead and develop the store team to achieve sales goals and improve individual performance
• Collaborate with training teams to help develop a gold standard team
• Present and educate customers on product fit, construction, and style
• Practice professional salesmanship to achieve personal and store sales metrics
• Ensure merchandise is properly and attractively displayed per visual guidelines
• Work with store support departments and align with Human Resources on policies and development planning
• Perform other duties as assigned by store leadership

Requirements

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Flexible availability including nights, weekends, and holidays