Sales Supervisor

Summary

The Sales Supervisor leads and develops the store team to achieve sales goals, delivers exceptional customer service, and ensures merchandise presentation meets visual standards. This role collaborates with training and support departments and aligns with HR on policies and development planning. The supervisor supports store leadership and may travel to other stores or abroad.

Responsibilities

• Lead and develop a professional store team to achieve company and individual objectives
• Collaborate with training teams to establish a gold standard team
• Present and educate customers on product fit, construction, and style
• Practice professional salesmanship to meet personal and store sales metrics
• Ensure merchandise is properly and attractively displayed per visual guidelines
• Work with store support departments to utilize company resources effectively
• Align with Human Resources on policies procedures and development planning
• Perform other duties as assigned by store leadership

Requirements

• Previous experience in management sales hospitality or service
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Ability to work a flexible schedule including nights weekends and holidays
• Willingness to travel to other stores and abroad as needed
• Ability to support training and development initiatives