Sales Supervisor

Summary

The Sales Supervisor leads and develops the store team to achieve sales targets and deliver exceptional customer service. This role supports store leadership in coaching and training staff, enforces visual merchandising standards, and actively engages customers to educate them on product fit, construction, and style. The Supervisor collaborates with internal departments and aligns store operations with company policies to drive store performance.

Responsibilities

• Support the management team in leading, coaching, and developing store staff to meet individual and store objectives
• Work with training teams to implement and maintain a high standard of performance
• Present and educate customers on product fit, construction, and styling to drive sales and client relationships
• Execute professional sales practices to achieve personal and store sales metrics
• Ensure merchandise is displayed according to visual guidelines and collaborate with store support departments
• Coordinate with Human Resources on policies, procedures, and team development; perform other duties assigned by store leadership

Requirements

• Previous experience in management, sales, hospitality, or service
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Flexible availability including nights, weekends, and holidays