Sales Supervisor

Summary

The Sales Supervisor leads and develops the store sales team to achieve company goals, delivers high quality customer service and product education, and supports store leadership in daily operations. This role collaborates with training and support teams to maintain visual standards and optimize team performance. The Supervisor communicates professionally, mentors staff, and assists in development planning.

Responsibilities

• Lead and develop a professional store team to achieve sales targets and individual objectives
• Collaborate with training teams to develop a gold standard team
• Present and educate customers on fit, construction, and style of ready to wear and custom products
• Practice professional salesmanship to meet personal and store sales metrics
• Ensure merchandise is properly and attractively displayed per visual guidelines
• Collaborate with store support departments to utilize company resources effectively
• Align with Human Resources on policies, procedures, and development planning
• Perform other duties assigned by store leadership

Requirements

• Previous experience in management, sales, hospitality, or service
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Ability to work a flexible schedule including nights, weekends, and holidays
• Willingness to travel to other stores and abroad when required
• Commitment to practicing company sales policies and procedures