Sales Supervisor

Summary

As a Sales Supervisor you lead and develop the store team to achieve sales goals and improve individual performance. You deliver personalized customer service by educating clients on fit, construction, and style of ready-to-wear and custom products. The role supports store operations, visual standards, and collaboration with training, HR, and support departments.

Responsibilities

• Support management to lead and develop a professional store team to meet company goals and individual objectives
• Collaborate with training teams to develop and maintain a gold standard sales team
• Present and educate customers on product fit, construction, and style to drive sales and client relationships
• Practice professional salesmanship to achieve personal and store sales metrics
• Ensure merchandise is properly and attractively displayed according to visual guidelines
• Work with store support departments and align with HR on policies and development planning
• Perform other duties assigned by store leadership

Requirements

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Flexible availability including nights, weekends, and holidays