Sales Supervisor

Summary

The Sales Supervisor is an in-store leader responsible for supporting the management team, developing a professional sales team, and delivering excellent customer experiences. This role combines hands-on selling, coaching, and ensuring visual and service standards are met. The Supervisor helps drive store sales and personal performance through clienteling and product expertise.

Responsibilities

• Support management to lead and develop the store team to achieve company goals and individual objectives
• Collaborate with training teams to develop and maintain a gold-standard team
• Present and educate customers on fit, construction, and style of Ready-to-Wear and Custom-Made products
• Practice professional salesmanship to achieve personal and store sales and metrics
• Ensure merchandise is properly and attractively displayed per visual guidelines
• Work with store support departments and align with HR on policies, procedures, and development planning
• Perform other duties as assigned by store leadership

Requirements

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Flexible availability, including nights, weekends, and holidays