Sales Supervisor - Toronto Premium Outlet

Summary

The Sales Supervisor supports store management with daily operations, sales performance, and team development. This role leads the sales floor to deliver an elevated customer experience and maintain store standards.

Responsibilities

• Achieve individual and store sales targets and other commercial KPIs.
• Lead the sales floor and build client relationships through styling expertise, product knowledge, and timely follow-up.
• Coach and collaborate with team members while supporting company policies, procedures, and initiatives.
• Open and close the store and maintain organized sales floor and stockroom areas.

Requirements

• At least 3 years of experience in retail, sales, or a related customer service role.
• Prior leadership experience is preferred.
• Strong communication, organization, follow-up, and time management skills.
• Computer skills, including POS operation and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.