SummaryAs a Sales Supervisor at our Waikiki location, you will assist in managing the boutique's daily operations and achieving sales goals for specific product categories. You will ensure exceptional customer service in line with Christian Dior standards, working closely with the Boutique Manager and Assistant Manager.
Responsibilities- Meet sales targets and minimize stock losses.
- Demonstrate excellent product and range knowledge.
- Participate in staffing, scheduling, merchandising, and inventory management.
- Supervise, coach, and motivate team members.
- Maximize sales and measure sales performance and conversion rates daily.
- Assist in assigning and monitoring sales goals of Sales Associates.
- Participate in merchandise displays and presentations.
- Train, coach, develop, and manage sales associates in selling skills.
- Conduct regular store meetings to discuss performance and sales training.
- Participate in sales promotion activities and train the team on optimizing Capture Rate and After Sale.
- Oversee and participate in department inventories and monitor proper pricing of merchandise.
- Ensure compliance with company policies and standards.
- Lock and secure the store and oversee compliance with security procedures.
Requirements- 4+ years of retail experience, preferably with at least 1 year of management in a luxury product setting.
- Sense of initiative and commercial creativity with fashion sensitivity.
- Strong knowledge of the luxury industry.
- Ability to maintain presence on the selling floor for long periods.
- Strong interpersonal, communication, organization, and follow-through skills.
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