Sales Supervisor - Yorkdale

Summary

The Sales Supervisor supports store management with daily operations, sales performance, and exceptional customer service at the Yorkdale location. This role leads the sales floor, develops client relationships, and helps coach the team while maintaining store standards.

Responsibilities

• Achieve individual and store sales goals and commercial KPIs.
• Lead the sales floor and deliver an elevated customer experience through styling expertise and product knowledge.
• Build client relationships through regular contact and prompt follow-up.
• Support store opening and closing, maintain organized sales and stock areas, and uphold company policies and standards.
• Collaborate with management and colleagues, contributing to team development and communication.

Requirements

• At least 3 years of experience in retail, sales, or a related customer-service role.
• Leadership experience preferred, with a record of generating sales and building client relationships.
• Strong communication, organization, follow-up, and time-management skills.
• Comfort with POS systems and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.