Sales and Stock Support - Yorkville

Summary

Provide administrative and back of house support to the Flagship boutique team, maintaining high customer service and presentation standards while assisting with inventory, shipments, and boutique operations.

Responsibilities

• Support administrative duties and respond to internal and external client queries promptly
• Assist on the shop floor with welcoming clients and presenting collections as needed
• Prepare packaging and assist with gift wrapping and parcel handling
• Manage inventory tasks including shipments, transfers and cycle counts
• Execute after sales tasks and ensure inventory integrity
• Maintain clean and organized back office and boutique supply stations
• Document and deliver messages to Fashion Advisors in a timely manner
• Communicate effectively with colleagues, boutique management and Head Office

Requirements

• 1-3 years of retail operations or stock experience
• Knowledge of shipping and receiving procedures
• Strong customer service orientation
• Detail oriented with excellent organizational skills
• Excellent verbal and written communication skills
• Ability to work effectively with different departments and teams
• Fluent English; additional language is a plus