Seasonal Alterations - Store Support - Scottsdale Fashion Square

Summary

Provide customer focused alterations and store support during the seasonal period by assisting customers with transactions, managing alteration needs using store technology, and collaborating with the Alterations and Store Team to deliver timely resolutions and positive experiences.

Responsibilities

• Assist customers with a variety of transactions and alteration requests
• Use store technology to manage and organize alteration orders
• Collaborate with team members to meet customer expectations
• Defuse customer situations and provide timely resolutions
• Maintain organization and prioritize multiple tasks in a fast paced environment
• Operate standard alterations equipment safely after training
• Work a flexible schedule based on department needs

Requirements

• Customer focused with strong interpersonal and communication skills
• Ability to build relationships with customers peers and leadership
• Proficiency with operating systems such as MS Windows iOS and Android
• Organizational skills and ability to prioritize multiple requests
• Willingness to learn and safely operate alterations equipment
• Ability to work flexible schedules including peak seasonal hours
• Eligibility to work in the location and pass background checks where required