Seasonal Associate (Stock, Order Fulfillment)

Summary

Seasonal Associate responsible for processing customer orders and maintaining organized stock operations to ensure timely order fulfillment and efficient merchandise movement. Role supports sales and delivers high standards of service and operational excellence during the holiday season. Position involves both order fulfillment tasks and stock movement duties in a fast paced retail environment.

Responsibilities

• Manage Customer Transfer Sale and online orders, produce pick lists and organize picking routes
• Package and inspect client orders, checking product quality and labels before shipping
• Process customer returns, inspect merchandise for resalable condition and issue refunds
• Maintain system updates, monitor order notifications and ensure timely action
• Track fulfillment rates, update cancellation reports and replenish supplies
• Keep stock areas neat, organized and safe
• Receive merchandise onto selling floor and assist with stock recovery and fixture moves
• Process price changes, markdowns, returns to vendor and consolidations on schedule

Requirements

• Passion for the brand and strong customer service orientation
• Ability to work in a fast paced environment and demonstrated teamwork skills
• Ability to stand for periods and move between store and back office areas
• Ability to lift up to 30 lbs, use a ladder and move display items as required
• Willingness to work a variety of shifts including mornings afternoons evenings and weekends during the holiday season
• Availability for additional overnight shifts during peak sales week on a volunteer basis