Seasonal Brand Ambassador

Summary

Seasonal Brand Ambassador delivering personalized and inspiring customer service in a retail environment, supporting sales objectives and brand standards while contributing to a positive team culture. This entry-level role focuses on customer engagement, product knowledge, and driving KPI performance during a temporary seasonal period.

Responsibilities

• Provide excellent customer service with a customer first mindset.
• Meet or exceed individual sales KPIs such as SPH and data capture.
• Support achievement of sales plans through collaboration and adherence to policies.
• Engage customers with loyalty programs and product education.
• Assist customers in fitting rooms and maintain store standards.
• Perform opening and closing duties and maintain back of house organization.
• Support floor sets, replenishment, and other operational activities.
• Participate in company trainings on product, process, and compliance.

Requirements

• Retail or similar industry experience preferred.
• Strong communication skills with customers and team members.
• Ability to operate register and remain on feet for extended periods.
• Ability to lift up to 30 lbs and maneuver throughout the store.
• Willingness to work a flexible schedule including evenings and weekends.
• Capability to prioritize tasks while maintaining customer experience.
• Ability to build and maintain positive working relationships.