Seasonal Client Advisor - Sawgrass Outlet

Summary

Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience by acting as a knowledgeable brand ambassador. The role involves assisting sales and operations teams, executing visual merchandising tasks, and delivering personalized service both front of house and back of house. The advisor maintains brand standards, participates in inventory and operational duties, and supports teammates to meet store objectives.

Responsibilities

• Welcome clients and provide an elevated personalized client experience
• Engage with clients to build relationships and understand needs
• Support Client Advisors and execute product requests from BOH to sales floor
• Create and manage product care requests and tickets as needed
• Assist with visual merchandising setup, organizing and repositioning displays
• Contribute to inventory preparation and execution as requested by management
• Perform BOH organization and product assortment go-backs
• Follow company policies and uphold grooming and behavior standards
• Perform additional duties as assigned to meet store objectives

Requirements

• Minimum 2 years of retail experience, preferably in luxury
• Experience in hospitality or client oriented service roles is acceptable
• Team oriented with strong interpersonal and communication skills
• Professional presentation and client centric mindset
• Dependable, punctual, flexible, and able to work in a fast paced environment
• Proficiency in English; additional languages preferred
• Technologically savvy with basic Microsoft tool proficiency
• Ability to analyze sales reports and strong attention to detail