Summary
Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience in a luxury retail environment, acting as a brand ambassador both front of house and back of house. The role partners with sales, operations, visual merchandising and management to deliver personalized service and maintain operational standards during the seasonal period.
Responsibilities
- Achieve individual and team sales objectives and deliver exceptional client experiences.
- Welcome clients, build relationships and understand client needs.
- Support Client Advisors and assist with product retrieval and delivery from BOH to sales floor.
- Execute product care requests and create tickets as needed.
- Assist with visual merchandising tasks including organizing and repositioning displays.
- Contribute to inventory preparation and execute manager requests.
- Support BOH organization, product assortment go-backs and other operational tasks.
- Participate as a team player in store activities and maintain a positive work environment.
- Follow company policies procedures and brand grooming standards.
Requirements
- Minimum 2 years of retail experience preferably in luxury retail.
- Experience in hospitality or client oriented service roles is acceptable.
- Strong interpersonal communication skills and professional presentation.
- Dependable punctual and flexible with ability to work in a fast paced environment.
- Technologically savvy with proficiency in Microsoft Word Excel and Outlook.
- Ability to analyze sales reports and strong problem solving skills.
- High attention to detail and team oriented mindset.
- Ability to communicate in English; additional languages preferred.
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