Seasonal Concierge

Summary

As a Seasonal Concierge, you will welcome clients and provide exceptional service during the holiday season. You will help create memorable in-store experiences while assisting clients with store information, products, services, and inquiries.

Responsibilities

• Welcome clients and provide an extraordinary level of service.
• Respond to inquiries in person, by phone, and by email, resolving client needs professionally.
• Share store, product, service, and local community information and recommendations.
• Process gift cards and provide point-of-sale support.
• Support holiday events and other in-store experiences.

Requirements

• Previous experience in a customer service environment.
• Strong communication and relationship-building skills, with a passion for exceptional client experiences.
• Confidence using technology and computer applications; ability to thrive in a collaborative, fast-paced environment.
• High school diploma.
• Flexibility to work up to 39 hours per week, including evenings, weekends, and holidays.