Seasonal Customer Service Representative - Barton Creek Square Mall

Summary

Seasonal customer service representative responsible for delivering friendly, efficient support to customers in a fast paced retail store. The role focuses on resolving customer issues, processing a variety of transactions, maintaining customer privacy and supporting store initiatives while working a variable schedule based on business needs.

Responsibilities

• Assist customers with a variety of transactions through a seamless and friendly experience
• Demonstrate expertise in all technologies used in the store environment
• Defuse customer situations and provide timely resolution
• Ensure security and privacy of customer information
• Motivate customers to adopt store programs such as rewards
• Inspire trust and positive relationships within the team
• Work a flexible schedule that varies by week based on business needs

Requirements

• Ability to build effective relationships with customers peers and leadership
• Proficiency in operating systems such as MS Windows iOS and Android
• Clear effective communication and strong interpersonal skills
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability initiative and high level of ownership
• Ability to work a flexible schedule based on department needs