Summary
Seasonal customer focused role providing friendly and efficient service in a store environment, resolving customer issues, supporting store technologies, and promoting store initiatives. The schedule varies by week based on business needs and requires physical activity and flexibility.
Responsibilities
- Assist customers with a variety of transactions and provide a seamless experience
- Demonstrate expertise in store technologies and operating systems
- Defuse customer situations and provide timely resolutions
- Ensure security and privacy of customer information through compliance and education
- Promote and motivate others to adopt store programs such as rewards
- Inspire trust and positive team relationships through collaboration
- Work a flexible schedule to meet department needs
- Handle merchandise including lifting and retrieving items as needed
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency with MS Windows iOS and Android operating systems
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Capacity for continuous movement six to eight hours per shift
- Ability to lift regularly up to 10 pounds and occasionally up to 25 pounds
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