Seasonal Customer Service Representative - Scottsdale Fashion Square

Summary

Provide friendly customer service and resolve customer issues in a fast paced store environment while demonstrating proficiency with store technologies and supporting programs such as the rewards program. Schedule will vary based on business needs and this is a seasonal role at the Scottsdale Fashion Square location.

Responsibilities

• Assist customers with a variety of transactions through a seamless and friendly experience
• Demonstrate expertise in all technologies used in the store environment
• Defuse customer situations and provide timely resolutions
• Ensure security and privacy of customer information through compliance and education
• Motivate and inspire others to adopt store initiatives such as the rewards program
• Build positive relationships with customers peers and leadership
• Work a flexible schedule that varies by week based on department needs

Requirements

• Customer obsessed with strong interpersonal and communication skills
• Proficiency in multiple operating systems such as MS Windows iOS and Android
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability initiative and a high level of ownership
• Ability to work a flexible schedule based on department needs