Seasonal Customer Service Representative - The Mall At Green Hills

Summary

Seasonal Customer Service Representative providing friendly, solution oriented service to customers in a store environment. Role involves handling a variety of transactions, using store technologies, and supporting team initiatives while maintaining customer privacy and security. Schedule varies weekly based on business needs and department requirements.

Responsibilities

• Assist customers with a variety of transactions and service needs
• Demonstrate expertise in store technologies and operating systems
• Defuse customer situations and provide timely resolutions
• Ensure security and privacy of customer information
• Promote customer programs such as rewards initiatives
• Foster trust and positive teamwork among peers and leadership
• Work a flexible schedule to meet department needs
• Motivate others to adopt store initiatives

Requirements

• Customer obsessed with strong relationship building skills
• Proficiency with multiple operating systems such as MS Windows iOS and Android
• Clear effective communication and strong interpersonal skills
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability initiative and high level of ownership
• Ability to work a flexible schedule
• May be subject to background check