Seasonal Customer Service Representative - Town Center At Boca Raton

Summary

Seasonal customer focused role supporting store operations at Town Center at Boca Raton. Provide friendly problem solving and transactional support while demonstrating proficiency with store technologies and promoting store initiatives. Work a variable schedule based on business needs and department requirements.

Responsibilities

• Assist customers with a variety of transactions and provide a seamless friendly experience
• Demonstrate expertise in all technologies used in the store environment
• Defuse customer situations and provide timely effective resolution
• Ensure security and privacy of customer information through compliance and resolution
• Motivate customers and peers to adopt store programs such as rewards
• Inspire trust teamwork and positive relationships among team members
• Prioritize multiple tasks in a fast paced retail environment

Requirements

• Customer obsessed with strong interpersonal and communication skills
• Proficiency in multiple operating systems such as MS Windows iOS and Android
• Ability to build relationships with customers peers and leadership
• Accountability initiative and a high level of ownership
• Ability to work a flexible variable schedule based on department needs
• Ability to prioritize tasks in a fast paced environment