Seasonal Phone Ambassador - 59th Street

Summary

Seasonal Phone Ambassador responsible for handling inbound and outbound phone communications for the store during the busy season. Provide timely, professional assistance to callers, manage inquiries, and support the store team with appointment scheduling and basic customer service tasks.

Responsibilities

• Answer and route incoming phone calls promptly and professionally
• Provide information about store hours product availability and services
• Assist with scheduling appointments and booking consultations
• Take and relay accurate messages to store staff
• Support follow up calls and outreach to customers as directed
• Maintain phone logs and basic administrative records
• Coordinate with sales associates to resolve customer inquiries

Requirements

• Previous phone or customer service experience preferred
• Excellent verbal communication and interpersonal skills
• Ability to manage multiple calls and tasks efficiently
• Professional phone etiquette and attention to detail
• Comfort working in a fast paced retail environment during peak season
• Availability for part time seasonal schedule including weekends and holidays