Seasonal Sales Support - Contact Centre - Yorkdale

Summary

Seasonal Sales Support team members represent the brand and help create memorable client experiences during the holiday season. They support sales and store operations by assisting clients, maintaining organized sales areas, and helping complete client purchases.

Responsibilities

• Welcome and assist clients, providing attentive service and hospitality.
• Support engraving, manage waiting lists, and keep hospitality areas stocked and orderly.
• Assist the sales team with boxing and wrapping, replenishing supplies, and maintaining point-of-sale stations and sales floor areas.
• Support store operations, after-sales servicing, inventory tasks, and special projects.

Requirements

• Previous retail, luxury retail, hospitality, or other client-related experience.
• Strong verbal and written communication, client service, and prioritization skills.
• Ability to work with diverse clients in a fast-paced, changing environment.
• Availability for non-traditional business hours, including nights, weekends, and holidays.
• Authorization to work in Canada.