Summary
Reporting to the Store Manager or Director, the Seasonal Sales Support partners with sales, operations, visual merchandising, and management to support the full client experience. This role acts as a knowledgeable brand ambassador handling front of house and back of house duties to ensure a seamless and personalized experience for clients.
Responsibilities
- Welcome clients and provide an elevated client experience.
- Support Client Advisors with client interactions and product requests.
- Retrieve and deliver product from BOH to the sales floor.
- Execute product care requests and create tickets as needed.
- Assist with visual merchandising tasks including organizing and repositioning displays.
- Contribute to inventory preparation and execution as requested by management.
- Maintain BOH organization and manage product go-backs.
- Participate as a team player in store activities and follow company policies.
- Respect brand standards for grooming and behavior.
Requirements
- Minimum 2 years of retail experience, preferably in luxury.
- Experience in hospitality or client oriented roles acceptable.
- Client centric with excellent interpersonal and communication skills.
- Professional presentation and dependable work ethic.
- Technologically savvy with proficiency in Microsoft tools.
- Ability to analyze sales reports and strong attention to detail.
- Excellent problem solving skills and flexibility.
- Ability to communicate in English; additional languages preferred.
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