Summary
Seasonal customer service role assisting customers with transactions and store technologies while resolving issues and promoting store initiatives. Position requires flexibility in hours and strong interpersonal skills to support a fast paced retail environment during the season.
Responsibilities
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in store technologies and operating systems
- Defuse customer situations and provide timely resolutions
- Ensure security and privacy of customer information through compliance and education
- Promote loyalty programs and motivate customers to enroll
- Inspire trust and positive relationships within the team
- Maintain flexibility to work varying schedules based on business needs
- Perform continuous movement tasks including bending, lifting, and handling merchandise
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency in MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and high level of ownership
- Willingness to work a flexible schedule based on department needs
- Physical capability for continuous movement and frequent lifting up to 25 pounds
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