Selling Ambassador

Summary

Part Time Selling Ambassador responsible for delivering exceptional customer service and representing the Ralph Lauren lifestyle through personalized styling and clienteling. This role supports sales goals, coaches brand ambassadors, and contributes to store standards and community initiatives while developing lasting client relationships.

Responsibilities

• Deliver exceptional customer service with detailed product knowledge and personalized styling recommendations.
• Strategize personal business growth through wardrobing outreach and leveraging digital clienteling tools.
• Support team sales plans and meet individual KPIs such as sales per hour and data capture.
• Coach and provide guidance to Brand Ambassadors to improve customer centric behaviors.
• Utilize CRM tools like Polo Connect to capture customer data and support clienteling.
• Participate in store and company initiatives and community outreach.
• Maintain store visual standards using company guidelines.
• Support hiring efforts by engaging in networking and sourcing talent.
• Balance tasks while prioritizing the customer experience and collaborating with colleagues.

Requirements

• Sales experience in a complex, high volume, or high profile specialty environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to operate register and remain on feet, stand, move, and walk for multiple hours.
• Ability to lift up to 30 lbs and maneuver around sales floor and stock areas.
• Ability to work a flexible schedule including days, evenings, and weekends.
• Experience using digital tools for selling preferred.
• Ability to build and maintain positive working relationships with customers and co workers.