Selling And Service Assistant

As a Selling and Service Assistant at Hermès Boston, you will play a crucial role in supporting both front and back of house operations in a luxury retail environment. You will ensure the accuracy of transactions and provide exceptional service to clients, contributing to a seamless shopping experience.

• Accurately record point of sales transactions and assist with opening and closing procedures.
• Provide high levels of service, including greeting clients and assisting with wrapping and packaging.
• Support the sales team with merchandising and stock retrieval.
• Organize workstations and maintain selling floor standards.
• Assist in stockroom operations and inventory preparation.
• Support after sales services and maintain CRM records.
• Answer phones and provide friendly customer service.

• 1 year of retail experience, preferably in a luxury environment.
• Strong communication and customer service skills.
• Experience with POS and cash handling preferred.
• Ability to multi-task and stay organized.
• Proficiency in Microsoft Office.
• Ability to handle difficult situations with composure.
• Physical ability to lift up to 25 lbs.