SummaryAs a Selling and Service Assistant at Hermès Las Vegas Wynn, you will provide clerical support for both front and back of house operations in a fast-paced, luxury environment. You will ensure the accuracy of all transactions and support the client experience by collaborating with the sales and selling support teams.
Responsibilities- Accurately record point of sales transactions, including processing sales, sends, and repairs.
- Assist in preparation of opening and closing procedures with management.
- Provide high levels of service to clients, including greeting, assisting, and packaging at point of sale.
- Support sales team with merchandising, stock retrieval, and stockroom preparation.
- Organize and prioritize work station and selling floor to support sales efforts.
- Assist in stockroom operations, including replenishment and inventory preparation.
- Support After Sales area with repairs and client communication.
- Maintain accurate CRM files with detailed purchase history and sales analysis.
- Answer phones and provide friendly customer service.
Requirements- 1 year of retail experience, preferably in a luxury environment.
- Strong communication and organizational skills.
- Experience with POS and cash handling preferred.
- Customer service oriented with the ability to multi-task.
- Detail oriented and able to handle difficult situations with composure.
- Proficient in Microsoft Office.
- Ability to lift up to 25 lbs. without assistance.
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