Selling And Service Assistant - Scottsdale

The Selling and Service Assistant at Hermès Scottsdale Boutique will play a crucial role in supporting both front and back of house operations. This position involves processing transactions, ensuring accuracy, and providing clerical support in a luxury retail environment. The role requires collaboration with the sales team to enhance the client experience.

• Accurately record point of sales transactions and assist in opening and closing procedures.
• Provide high levels of service to clients, including greeting, assisting, and packaging at point of sale.
• Support sales team with merchandising, stock retrieval, and stockroom preparation.
• Organize work station and selling floor to maintain merchandising standards.
• Assist in stockroom operations, including merchandise flow and inventory preparation.
• Support After Sales area with repairs and client communication.
• Maintain detailed CRM files for purchase history and sales analysis.
• Answer phones and provide friendly customer service.

• 1 year of retail experience, preferably in a luxury environment.
• Strong communication and organizational skills.
• Experience with POS and cash handling preferred.
• Customer service oriented with the ability to multi-task.
• Proficient in Microsoft Office.
• Ability to handle difficult situations with composure.
• Ability to lift up to 25 lbs. without assistance.