Selling Supervisor - San Francisco Premium Outlets

As a Selling Supervisor at Givenchy San Francisco Premium Outlets, you will be an ambassador of best practices, partnering with management to mentor and lead the sales team. You will elevate the guest experience by delivering unique, personalized, and memorable moments, both in-store and through Omni channel and outside events.

• Consistently achieve and exceed monthly/annual sales targets.
• Maintain personal accountability for individual performance objectives.
• Apply an omni-channel approach to recommend merchandise across all channels.
• Stay up to date with current market trends and competitors.
• Maintain understanding of the brand’s product knowledge for all product categories.
• Demonstrate and implement the Givenchy Selling philosophy and ceremony.
• Mentor and train new hires and encourage team collaboration.
• Embody the Givenchy brand in customer interactions with passion and enthusiasm.
• Deepen and develop relationships with clients to drive loyalty and spend.
• Cultivate new and existing guests with ongoing communication.
• Capture customer data through discovery of each client.
• Implement best practices by optimizing hospitality and store amenities.
• Drive business by being a styling visionary of seasonal product and key business essentials.
• Take proactive actions on client feedback.
• Identify loyal clients’ passions and social involvement to create CSR opportunities.
• Perform other duties as assigned: operations, visual merchandising, after care, inventory control.
• Adhere to all company policies and procedures.

• 3-5 years retail, hospitality, or cross-industry experience.
• Bachelor’s degree preferred.
• Excellent communication in verbal, written, and listening.
• Excellent presentation skills.
• Advanced knowledge of Microsoft Office, Outlook, and ZOOM tools.
• Experience with diplomatically managing multiple commitments.
• Key Holder experience.
• Multilingual is a plus.