Selling Supervisor - Aventura Mall

As a Selling Supervisor at Aventura Mall, you will be an ambassador of best practices, partnering with management to mentor and lead the sales team. You will elevate the guest experience by delivering unique, personalized moments both in-store and through Omni channel and outside events. Your role will involve ensuring continuous guest experience management presence on the sales floor and coaching the team on the selling ceremony.

• Consistently achieve and exceed monthly and annual sales targets.
• Maintain personal accountability for individual performance objectives.
• Apply an omni-channel approach to recommend merchandise across all channels.
• Stay up to date with current market trends and competitors.
• Maintain understanding of the brand’s product knowledge for all product categories.
• Demonstrate and implement the Givenchy Selling philosophy and ceremony.
• Mentor and train new hires and encourage team collaboration.
• Embody the Givenchy brand in customer interactions with passion and enthusiasm.
• Deepen and develop relationships with clients to drive loyalty and spend.
• Cultivate new and existing guests with ongoing communication.
• Capture customer data through client discovery.
• Implement best practices by optimizing hospitality and store amenities.
• Drive business by being a styling visionary of seasonal product and key business essentials.
• Take proactive actions on client feedback.
• Identify loyal clients’ passions and social involvement for CSR opportunities.
• Perform other duties as assigned, including operations, visual merchandising, and inventory control.

• 3-5 years of retail, hospitality, or cross-industry experience.
• Bachelor’s degree preferred.
• Excellent communication skills in verbal, written, and listening.
• Advanced knowledge of Microsoft Office, Outlook, and ZOOM tools.
• Experience managing multiple commitments to clients, teams, and operations.
• Key Holder experience.
• Multilingual is a plus.