Selling Supervisor - Cabazon Outlet

Summary

The Boutique Selling Supervisor is responsible for driving sales and delivering exceptional client service on the sales floor while supporting store management in daily operations. This role coaches and develops team members to uphold the brand’s luxury standards and enhance VIP client relationships.

Responsibilities

• Drive personal sales and exceed KPIs through proactive client engagement and luxury service.
• Maintain in-depth product knowledge to educate and inspire customers and team members.
• Build and sustain relationships with VIP and loyal clients through clienteling strategies.
• Supervise, train, motivate, and provide ongoing coaching and feedback to sales associates.
• Support recruitment, onboarding, and continuous development of team members.
• Oversee daily operations including stock management, loss prevention, visual merchandising, and compliance with policies.
• Analyze sales reports and KPIs to identify trends and opportunities for growth.

Requirements

• 2+ years of experience in retail management or a related role, preferably in luxury retail.
• Excellent verbal and written communication and strong customer service skills.
• Leadership skills with the ability to coach and motivate a team in a fast-paced environment.
• Proficiency with POS systems, CRM tools, and Microsoft Office.
• Flexible availability including weekends, holidays, and varying shifts.