Summary
The Selling Supervisor supports store management to execute strategic plans that ensure a profitable business and deliver a consistent customer experience. This role assigns and manages tasks and priorities for the sales associate team and champions new selling tools and technology to drive results.
Responsibilities
- Support store management in analyzing business trends and executing store initiatives
- Communicate sales and profit performance tools to the store team
- Handle customer complaints and resolve customer service issues
- Support client development and conduct community outreach
- Participate in recruitment and interviewing to build the store team
- Provide coaching and feedback to develop team talent
- Support team training and provide feedback on product and team performance
- Maintain inventory control and operational management to uphold productivity
- Champion new selling technology and More Ways to Shop techniques
Requirements
- College degree or equivalent a plus
- Retail management or similar industry experience in a high-volume specialty environment
- Effective communication skills with customers and store personnel
- Ability to stand, walk, maneuver the sales floor and lift up to 30 lbs
- Ability to operate the register and work flexible schedules including evenings and weekends
- Demonstrated ability to build and maintain positive working relationships
- Strong business acumen and planning and prioritization skills
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