Selling Supervisor

Summary

The Selling Supervisor is a store leadership role focused on executing strategic plans to drive profitable sales and deliver exceptional customer experiences. You will coach and develop the sales team, monitor performance metrics, and lead by example on the sales floor. This position serves as an entry point to future management opportunities within the company.

Responsibilities

• Coach, develop and mentor sales associates to drive team performance and achieve sales targets
• Monitor KPIs and sales metrics, communicate performance and execute corrective strategies
• Spend approximately 50% of time selling and implement clienteling strategies to build customer loyalty
• Execute promotional activities, events and merchandising support to maximize results
• Support customer concern resolution and escalate issues to senior management as needed
• Supervise daily cash transactions, deposits and register balancing; support inventory control
• Champion new selling technologies and communicate tools and priorities to the team

Requirements

• Retail supervisory or similar industry experience with a proven track record of success
• Strong leadership, communication, planning and time-management skills
• Product knowledge and fashion awareness a plus; ability to mentor and train others
• Ability to stand, move and work on the sales floor for multiple hours and lift up to 30 lbs.
• Ability to operate a register and perform cashier responsibilities accurately
• Flexible availability including days, evenings, weekends and occasional travel as required