Selling Supervisor

Summary

The Selling Supervisor is a store leadership role focused on driving sales performance, coaching the sales team, and executing daily and weekly business objectives. This role supports customer experience initiatives, monitors KPIs, and assists with merchandising and inventory control. The Selling Supervisor leads by example, providing feedback, training, and support to help the team meet and exceed sales targets.

Responsibilities

• Coach, develop and mentor sales team to drive performance and achieve sales targets
• Monitor sales metrics, KPIs and share performance data with the team
• Sell on the floor approximately 50% of the time and implement clienteling strategies
• Execute promotional activities, sales events and support merchandising opportunities
• Support customer concern resolution and escalate to senior management as needed
• Oversee daily cash transactions, deposits and register balancing
• Champion new selling technologies and communicate tools and processes to the team

Requirements

• Retail supervisory or similar industry experience
• Strong leadership, communication and coaching skills
• Ability to operate register, stand and walk for extended periods and lift up to 30 lbs
• Flexibility to work days, evenings, weekends and occasional overnight travel as required
• Proven ability to build and maintain positive relationships with customers and colleagues
• Strong planning, prioritization and time management skills