SummaryAs a Selling Supervisor, you will be a key member of the Store Leadership team, responsible for executing strategic plans to ensure a profitable business. You will drive sales performance, enhance customer satisfaction, and foster a collaborative team environment by leading by example and providing feedback, coaching, and support to the sales team.
Responsibilities- Foster a collaborative team environment through open communication, feedback, and recognition.
- Drive team sales performance through coaching and development.
- Monitor and achieve sales targets, KPIs, and performance metrics.
- Model selling behaviors and lead in performance metrics.
- Act as a mentor to employees, providing guidance to enhance skills and product knowledge.
- Support training programs aligned with brand standards.
- Sell 50% of the time and implement clienteling strategies to build customer loyalty.
- Execute promotional activities and sales events.
- Ensure consistent customer experience aligned with Ralph Lauren standards.
- Support inventory control and maintain productivity standards.
- Supervise daily cash transactions, deposits, and register balancing.
- Ensure compliance with health/safety regulations and company policies.
Requirements- 2+ years of retail supervisory or similar industry experience.
- Excellent leadership and communication skills.
- Ability to effectively communicate with customers and store personnel.
- Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office.
- Ability to work a flexible schedule, including day, evening, weekends, and overnight shifts.
- Proven track record of success in building and maintaining positive working relationships.
- Strong planning and prioritization/time management skills.
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