Selling Supervisor

As a Selling Supervisor at Ralph Lauren in San Juan, you will play a crucial role in the Store Management team, executing strategic plans to drive business profitability. You will lead the sales associate team by managing tasks, goals, and priorities to ensure a consistent customer experience aligned with the Ralph Lauren brand.

• Support Store Management in analyzing business trends and executing business initiatives.
• Communicate sales and profit performance tools to the store team.
• Handle customer complaints and resolve service issues to maintain brand expectations.
• Conduct community outreach to support store client development strategy.
• Participate in recruitment and interview processes to build a customer-focused team.
• Provide feedback and coaching to the store team for talent development.
• Support team training initiatives and provide feedback on team and product opportunities.
• Maintain productivity standards and support inventory control and operational management.
• Champion new technology to enhance selling techniques and business results.
• Uphold company policies and ensure store standards exceed expectations.
• Create an inclusive environment aligned with Ralph Lauren values.

• College Degree or equivalent preferred.
• 3+ years of retail management or similar industry experience in a high-volume environment.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor and handle physical tasks.
• Flexible schedule availability, including evenings, weekends, and travel as needed.
• Proven track record of building positive relationships with customers and team members.
• Strong business acumen and planning skills.