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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Neiman Marcus
  • Selling Support Associate
Neiman Marcus
Neiman Marcus

Founded in 1907

Selling Support Associate

Type
Temporary
Industry
Luxury Fashion, Department Stores
Location
Troy, MI
Category
Operations
Remote
Not Remote
Seniority
Associate

Jobs inner cover
Jobs inner cover

Summary

Neiman Marcus

Founded in 1907

Selling Support Associate

Type
Temporary
Industry
Luxury Fashion, Department Stores
Location
Troy, MI
Category
Operations
Remote
Not Remote
Seniority
Associate

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Summary

As a Seasonal Retail Associate, you will enhance the client experience with our selling team during our most magical time of year. Reporting to a Senior Manager, you will lead with a people-first mentality and ensure exceptional customer service.

Responsibilities
  • Warmly welcome clients into Neiman Marcus at store entrances and within store departments, transitioning them to appropriate associates based on service needs.
  • Serve in different areas of the store based on business needs.
  • Process efficient Point of Sale transactions as needed.
  • Handle escalated issues by connecting customers with a member of the management team.
  • Demonstrate follow-up on customer requests, questions, and needs.
  • Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty.
  • Partner to support Fitting Room Experiences when needed.
  • Enhance the client experience by introducing services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery.
Requirements
  • Minimum 1 year of experience in customer-centric roles with proven ability to sell products and services.
  • Familiarity with and ability to use retail and mobile technologies.
  • Willingness to work a flexible schedule based on business needs, including nights, weekends, and holidays.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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