Selling and Service Assistant

As a Selling and Service Assistant at Hermès Austin, you will play a crucial role in supporting both front and back of house operations in a luxury retail environment. You will ensure the accuracy of transactions and provide exceptional service to clients, contributing to a seamless shopping experience.

• Accurately process sales transactions and assist with opening and closing procedures.
• Provide high levels of service, including greeting clients and assisting with wrapping and packaging.
• Support the sales team by managing merchandise and maintaining stockroom operations.
• Organize workstations and selling floors to support sales efforts.
• Assist in after-sales services, including logging repairs and maintaining client records.
• Answer phones and provide friendly customer service.

• 1 year of retail experience, preferably in a luxury environment.
• Strong communication and organizational skills.
• Experience with POS and cash handling preferred.
• Customer service oriented with the ability to multitask.
• Proficient in Microsoft Office.
• Able to handle difficult situations with grace and composure.
• Ability to lift up to 25 lbs. without assistance.