SummaryThe Senior Client Advisor at our Montecito location is responsible for achieving company objectives with a focus on client development and sales. This role sets the standard for customer service excellence, visual merchandising, and operational standards, and oversees the store and staff in the absence of Store Management.
Responsibilities- Achieve daily, monthly, and annual sales targets and key performance indicators.
- Establish and manage client relationships consistent with James Perse standards.
- Set the example for exceptional customer service and store standards.
- Maintain the selling floor, merchandise, visuals, and store standards.
- Grow existing clients and reach new prospects through networking and outreach.
- Support operational tasks and projects.
- Open and close the store and conduct all opening and closing procedures.
- Utilize local market knowledge of clientele base and brand competitors.
- Participate in special events and projects as needed.
- Adhere to all store and company procedures while maintaining operational excellence.
Requirements- High School Diploma or GED required; College Degree preferred.
- Prior experience in a retail/boutique store with high-end goods and clientele-oriented sales.
- Established clientele following is ideal.
- Experience in a retail environment with 7-day operation and open scheduling availability.
- Outgoing, energetic, professional demeanor with strong brand representation.
- Strong interpersonal and communication skills, both verbal and written.
- Independent work ethic, excellent time management, and high integrity.
- Ability to handle customer interactions and issues courteously and professionally.
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