Senior Client Advisor - Ross Park

As a Senior Client Advisor at Gucci Ross Park, you will play a crucial role in driving sales, training Client Advisors, and managing daily store operations. You will embody the Gucci brand as an ambassador, fostering relationships with clients and promoting Gucci values.

• Supervise and guide Client Advisors to achieve high performance through customer-centric sales leadership.
• Collaborate with the Team Manager to provide real-time coaching and feedback.
• Facilitate onboarding and training for Client Advisors, ensuring brand initiatives are understood.
• Deliver exceptional client service and act as a role model in client interactions.
• Drive individual KPI goals and maintain high standards of customer service.
• Manage floor leadership duties, including opening/closing the store and handling difficult client issues.
• Support daily store operations and uphold Gucci visual standards.

• 3+ years of sales management experience in retail or luxury retail.
• Bachelor’s Degree in a related field preferred.
• Proven ability to enhance customer experiences and deliver results.
• Strong organizational and communication skills.
• Proficiency with Microsoft Office software.
• Passion for the fashion industry and flexibility to work retail hours.