Summary
Senior Client Advisor to lead the client advisor team, drive sales and key performance indicators, and deliver a sophisticated luxury client experience while supporting store leadership and upholding brand standards.
Responsibilities
- Manage and lead the client advisor team to meet individual and team sales targets
- Train new advisors and provide ongoing development for team members
- Create and maintain a positive collaborative work environment
- Provide outstanding client and after-sale service to all visitors and clients
- Build and cultivate a robust client portfolio and secure repeat business
- Drive performance to exceed sales and KPI goals with a business mindset
- Create personalized styling and demonstrate passion for fashion culture
- Use available tools to optimize business opportunities and support teams
Requirements
- Professional experience in fashion accessory retail, customer service, or luxury hospitality
- Strong leadership and management skills with team motivation ability
- Business minded and entrepreneurial spirit
- Comfortable using tools and applications and quick to learn new technologies
- Ability to multitask and prioritize in a fast paced environment
- Proactive, enthusiastic, and problem solving attitude
- Excellent written and oral communication skills in English and local language
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