Senior Client Advisor - Cabazon Outlet

Summary

The Senior Client Advisor delivers a memorable, sophisticated client experience and supports boutique leadership. The role drives sales and clienteling results while coaching team members and upholding brand standards.

Responsibilities

• Provide personalized service and tailor the sales experience to client needs.
• Drive individual and store KPIs, build a client portfolio, and maintain client relationships through CRM and proactive outreach.
• Mentor and coach team members, sharing product knowledge and best practices.
• Oversee floor operations as MOD when required and execute opening and closing procedures.
• Maintain visual merchandising standards and support inventory processes.

Requirements

• At least 3 years of luxury retail sales experience.
• Women's and men's ready-to-wear experience.
• Strong written and verbal communication skills and leadership capabilities.
• Results-driven, adaptable, and comfortable in a fast-paced environment.
• Availability to work evenings, weekends, and holidays.