Senior Client Advisor - Costa Mesa South Costa Plaza

As a Senior Client Advisor at Costa Mesa South Costa Plaza, you will play a crucial role in achieving both individual and team sales results. You will act as a Manager on Duty when required, guiding and coaching the sales team to ensure store operations meet brand standards.

• Engage with clients to embody Dolce & Gabbana Sales and Service standards consistently.
• Drive individual and store sales objectives, including KPIs such as Consignment, Appointments, and Repurchase Rate.
• Enhance team performance by sharing knowledge and mentoring colleagues.
• Capture quality client information to build relationships and personalize future client development.
• Develop long-lasting client relationships using the company’s clientele program.
• Act as a Brand Ambassador through networking within the community.
• Supervise the sales floor and act as MOD when required.
• Perform opening and closing procedures and hold store keys as needed.
• Support visual merchandise presentation standards and inventory preparation.
• Maintain a professional and productive work environment.

• 3-5 years of experience in sales roles within Luxury Retail Companies.
• Proven excellent client service skills and commercial mindset.
• Experience in training and coaching people.
• Ability to drive results through others.
• Proficient in MS Word, Excel, and Outlook.
• Ability to communicate and analyze business needs with senior leadership.
• Flexibility to work evenings, weekends, and holidays as needed.