Senior Client Advisor

As a Senior Client Advisor at our Boca Raton Boutique, you will play a crucial role in achieving both individual and team sales results. You will act as a Manager on Duty when needed, guiding and coaching the sales team to ensure store operations meet brand standards.

• Engage with clients to embody Dolce & Gabbana Sales and Service standards consistently.
• Drive individual and store sales objectives, including KPIs such as Consignment, Appointments, and Repurchase Rate.
• Enhance team performance by sharing knowledge and mentoring colleagues.
• Capture quality client information to build relationships and personalize future client development opportunities.
• Act as a Brand Ambassador to attract new clients through community networking.
• Supervise the sales floor and manage opening and closing procedures as needed.
• Support visual merchandise presentation standards and inventory preparation.

• 3-5 years of experience in sales roles within Luxury Retail Companies.
• Proven excellent client service skills and commercial mindset.
• Experience in training and coaching individuals.
• Proficient in MS Word, Excel, and Outlook.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.