Summary
The Senior Client Advisor is a full time retail sales role responsible for driving client development and sales, upholding visual merchandising and operational standards, and leading the store and staff in the absence of management.
Responsibilities
- Achieve daily, monthly, and annual sales targets and key performance indicators
- Establish and maintain relationships with clients and manage communications
- Provide exceptional customer service and maintain the client experience
- Maintain selling floor, merchandise visuals, and store standards
- Grow existing clients and acquire new prospects through networking and outreach
- Support operational tasks, projects, and participate in special events
- Open and close the store and perform opening and closing procedures
- Oversee store and staff when most senior presence in the store
- Maintain local market knowledge of clientele and brand competitors
Requirements
- High school diploma or GED required; college degree preferred
- Prior retail or boutique experience with high-end goods and clientele-oriented sales
- Ideally has a cultivated and established clientele following
- Availability to work flexible scheduling including weekends in a seven day operation
- Outgoing, energetic, professional demeanor representing the brand
- Strong interpersonal and communication skills both verbal and written
- Independent work ethic, excellent time management, and high integrity
- Ability to handle customer interactions and concerns courteously and professionally
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