SummaryAs a Senior Client Advisor at our Palm Beach location, you will be responsible for achieving company objectives with a focus on client development and sales. You will exemplify customer service excellence, adhere to visual merchandising standards, and oversee store operations in the absence of management.
Responsibilities- Achieve daily, monthly, and annual sales targets and key performance indicators.
- Establish and maintain relationships with clients, managing communication consistent with the brand.
- Set the standard for exceptional customer service and store standards.
- Maintain the selling floor, merchandise, visuals, and store standards.
- Grow existing client base and reach new prospects through networking and outreach.
- Support operational tasks and projects.
- Open and close the store, conducting all opening and closing procedures.
- Utilize local market knowledge of clientele base and brand competitors.
- Participate in special events and projects as needed.
- Adhere to all store and company procedures while maintaining operational and client experience excellence.
Requirements- High School Diploma or GED required; College Degree preferred.
- Prior experience in a retail/boutique store dealing with high-end goods and clientele-oriented sales.
- Established clientele following is ideal.
- Experience in a retail environment with 7-day operations and open scheduling availability.
- Outgoing, energetic, and professional demeanor.
- Strong interpersonal and communication skills, both verbal and written.
- Independent work ethic, excellent time management skills, and high level of integrity.
- Ability to handle customer interactions and potential issues courteously and professionally.
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